The COVID-19 pandemic has led to an increase in online shopping and digital banking, offering more opportunities for bad actors to victimize consumers. A common method is the use of digital messages that appear to be from your bank instructing you to call a phone number to resolve an account issue. During the conversation, scammers will request login credentials to your online banking profile, obtaining access to your personal information and the ability transfer funds out of your account.
- Only contact Westamerica via the phone numbers available on www.westamerica.com.
- Caller ID information can be modified by scammers. If you receive an inbound call from an individual claiming to be from Westamerica that appears suspicious, hang up and call our customer service phone number at 800-848-1088.
- Never share your online banking username or password with anyone who is not authorized to have access to your account.
- Westamerica will never ask you to share your online banking password or ATM/Debit Card PIN.
- If you receive a passcode authorization for your online banking that you did not request, do not respond to the message.
- Here are more tips to avoid being a victim of fraud.
All locations will be closed on Monday, December 25, 2023 in observance of the Christmas holiday. Our customer service staff remain available each day from 5:00 am - midnight at 1-800-848-1088.
System Maintenance is scheduled for Saturday November 4, 2023 from 7 pm through Sunday November 5, 2023 7 am. Online and Mobile Banking services may be unavailable during this time. Thank you for your understanding.
Did you know you can send a secure email for many account inquiries? After you login, simply select “Additional Services” to send a secure email. Submit an address change, add travel notes, request debit card limit increases or simply ask general questions regarding your account.
Check out the "My Profile" feature which allows you to change your login ID or password, add balance alerts, nickname your accounts and other options. After you login, select "My Profile" then choose the option or setting that you wish to modify.